You own your audio, video or web collaboration infrastructure because it saves money and increases the security of your communications. Now your challenges are clear, increase utilization, deliver a quality end-user experience and hold the line on IT support costs. The challenge in managing today’s complex collaboration infrastructure is the dedication of time and resources to hiring and training IT professionals. Companies do not necessarily want to become experts in conferencing but most certainly want to benefit from the technology.

Managing Complexity
Resolve Collaboration Services Corp. monitors and manages collaboration devices on customer owned networks; we provide scheduling, call launch and ongoing real time support for every minute of every conference.

Our mandate is to ensure that the end-points, bridges, gateways, networks, servers and software on your collaboration network are operating and delivering optimal reliability and performance.

Meeting your Needs
Resolve is a market leader in the outsourced management of collaboration and conferencing infrastructure. We have earned our stripes with decades of experience in audio, video and web conferencing service provision. We provide exactly what businesses are looking for, the service level of a conferencing provider with the cost benefits of owning the infrastructure.

Solutions for your Collaboration Network
Our solutions operate in conjunction with your systems but are remotely managed and maintained by Resolve specialists. Resolve will become a partner; creating customized managed solutions to ensure you reap the maximum benefit. By partnering with Resolve your organization will be able to count on a single point of contact for all your collaboration support requirements. Free up your in-house resources so that they can concentrate on your core business and strategic priorities. Resolve Managed Solutions will dramatically improve the return on investment of your collaboration assets and applications. With Resolve you gain access to world-class capabilities, highly trained support specialists and forward thinking services.